Legal
Privacy Policy
Last updated: 2026-11-15
Tailjoy AB, Swedish registration number 559248-6921, Stockholm, Sweden, is the data controller for personal data processed about our customers and website visitors under this policy. We collect personal data only when you have given consent or when it is necessary to deliver the service. This policy covers use of webinaric.com.
This policy applies where you use the service without a separately signed agreement. Where Tailjoy AB and your organization have entered into a written agreement covering the service, that agreement applies instead of this policy.
1. Data collection
What data we collect depends on how you use the service.
1.1 Automatic data collection
When you visit webinaric.com or use the service, we automatically process technical data such as IP address, browser version and locale, to operate and secure the service. We use PostHog (EU hosting) to understand how our own pages are used: with your consent it sets an analytics cookie and links your visits to your account; without it we only count visits anonymously, without cookies. With your consent to marketing cookies we also use Google Analytics on our marketing, documentation and signup pages to measure our campaigns, including when a visit leads to a signup. See our Cookie Policy.
1.2 Customers
Creating an account requires at minimum an email address. If you sign in with Google, we receive your name, email address and profile picture from Google. We also store the organization details and content you add, and the members you invite.
Buying a plan or credits requires billing information. This is collected and processed by our payment provider on our behalf. We do not store full payment card details. We keep a record of your plans, credit purchases and credit usage.
If you contact us for support, we may retain that correspondence, including your email address, for future reference.
1.3 Webinar attendees
When you register for or attend a webinar hosted on Webinaric, the organization running the webinar (the host) is the controller of your data, and we process it on the host's behalf. This includes the name and email you enter, the questions you ask and the answers you receive, how long you watch and which links you click, and a visitor identifier that recognizes you on return visits. The host's own privacy notice applies, and requests about that data are best sent to the host. We forward any we receive.
Separately, we count visits to webinar lobby pages for ourselves, to operate and improve the service: page views, the referring site and campaign, browser, device type, approximate country, page performance and errors. This uses PostHog without cookies or other browser storage and doesn't identify you, and access codes and registration links are removed from the addresses we record.
Hosts can add their own tracking tags (such as Meta Pixel, Google Analytics or LinkedIn Insight) to their webinar pages. These load only after you accept the consent banner on that page.
2. How we use data
We use collected data to provide, maintain, and improve the service. Specifically:
- Operate and secure the service
- Run webinar sessions, including AI narration and answers
- Measure usage and charge credits
- Respond to support requests
- Analyze aggregate usage patterns to improve the product
- Send transactional email (sign-in codes, invitations, low-balance notices, receipts)
We do not use your content or attendee data to train AI models. We will ask for your consent before using data for any purpose not listed here.
3. Data sharing
We do not sell your data. We share data only in these cases:
- With the subprocessors listed below, to operate the service
- To process payments, with our payment provider
- When required by law, or to prevent fraud or harm
- If Tailjoy AB is acquired, we will notify you before any data transfers to a new owner
We may share non-identifiable aggregated data with partners.
| Subprocessor | Purpose |
|---|---|
| Neon | Database hosting |
| Cloudflare | File storage (slides, videos, uploads) |
| OpenAI | AI models for narration, answers and voice generation |
| ElevenLabs | Voice generation, where selected |
| CloudConvert | Converting uploaded slide decks |
| Mailgun | Transactional email |
| Sign in with Google, Google Slides import, and Google Analytics on our marketing pages (with consent) | |
| PostHog | Product analytics and error tracking on our own pages, anonymous visit counts on webinar lobby pages (EU hosting) |
4. Legal basis for processing
We process personal data on these legal bases: performance of a contract (account administration, billing, support), legitimate interests (security, fraud prevention, error tracking, anonymous visit counts and signup statistics), consent (analytics and marketing cookies, see our Cookie Policy), and legal obligation (tax and accounting records). For attendee data we act on the host's instructions, and the host determines the legal basis.
5. Your rights
Under GDPR you have the right to access, correct, delete, or export your personal data. Deleting your account removes personal data subject to retention obligations under applicable law.
You also have the right to lodge a complaint with Integritetsskyddsmyndigheten (the Swedish Authority for Privacy Protection), or with the supervisory authority in your country of residence.
To exercise any right or ask questions, contact us at privacy@webinaric.com.
6. Data security
We encrypt data in transit and at rest, and restrict administrative access to staff who need it to do their job.
7. Data retention and deletion
You can export your data while your account is open and for 30 days after it is closed. We delete your data from our production systems within 30 days after that export period. Data held in routine encrypted backups is deleted when the backup retention cycle expires, and in any event within 90 days after the end of the export period. Until then it remains protected and is not used for any other purpose. We retain billing records for 7 years as required by Swedish accounting law.
8. Children
The service is intended for business use and is not directed at anyone under 16. We do not knowingly collect data from children. Contact privacy@webinaric.com if you believe we have done so.
9. International transfers
Some of our subprocessors are established outside the EU/EEA. Where data is transferred there, we rely on an adequacy decision under Article 45 GDPR or on Standard Contractual Clauses.
10. Changes
We may update this policy. We will notify registered users of significant changes by email or by posting a notice on the site. Questions: privacy@webinaric.com.