Credits and billing
You pay per engaged minute with prepaid credits. How credits are used, how to add more, and how to cap monthly spend.
On this page
Webinaric is priced on engagement, not seats. You pay for the minutes real attendees spend in your sessions: the engaged minute. Precisely, sessions use 1 credit per participant minute. AI authoring, such as drafting scripts, also uses credits. Credits are prepaid and shared by the whole organization.
What uses credits
- Sessions of published webinars: 1 credit per participant minute. A session with three people watching for ten minutes uses 30 credits.
- AI authoring: generating scripts, rendering audio and other AI help while you build webinars.
What doesn't use credits:
- Draft previews you open from the dashboard.
- Sample webinars watched by members of your organization.
Each session shows the credits it used.
Welcome credits
New organizations get welcome credits to try Webinaric. The Overview page shows how many you have.
The Billing page
Open Billing in the sidebar. It shows:
- Your Credit balance, or Credit spend over time.
- Your plan. Plan credits arrive every month, and unused plan credits expire at renewal. Subscribe with Subscribe to Business or Subscribe to Agency.
- Buy credits: a one-time purchase. You choose how many at checkout, and bought credits don't expire.
- Manage billing: opens the billing portal, once you have paid for credits or a plan.
- Credit history: purchases, plan credits and expiries.
Owners, admins and members with the Member + Billing role can buy credits and change billing. See Organization and members.
Plans
| Plan | Price | Plan credits | Bought credits |
|---|---|---|---|
| No plan | – | – | $0.20 per credit |
| Business | $49/month | 300 credits every month | $0.16 per credit |
| Agency | $299/month | 1,000 credits every month | $0.16 per credit |
Agency includes everything in Business, plus a workspace per client, a usage report per client for invoicing and analytics across workspaces. See Workspaces.
Bought credits start at 50 credits per purchase.
Upgrade from Business to Agency
On a Business plan, the Billing page offers Upgrade to Agency. When you confirm:
- You pay the prorated difference for the rest of the current period right away.
- The 700 extra credits (the difference between 1,000 and 300) are added at once. Like the rest of this period's plan credits, they expire at renewal.
- From the next renewal on, you get 1,000 credits every month at $299/month.
If the Agency plan ends, your workspaces keep working, but creating workspaces, the usage report and All workspaces lock. See If the Agency plan ends.
Monthly limit
Set an optional cap on the credits your organization uses per month with Set a limit. It counts all credit use and resets on the 1st of each month (UTC).
- Billing managers are emailed at 90% and when the limit is reached, and the dashboard shows a banner.
- New sessions that would go over the limit are refused. Sessions in progress continue.
- Authoring is never blocked, but it counts toward the limit.
When credits run out
A new session needs enough credits for one person to watch the whole webinar. When your balance (or monthly limit) can't cover that:
- The lobby says "This webinar is currently unavailable. Please try again later." Registering for scheduled times is refused too.
- Sessions in progress continue.
- The dashboard shows a banner, with a link to buy credits.
Add credits and the lobby works again right away.