Performance and drop-off
Workspace KPIs on the Overview page, and per-webinar completion, drop-off per slide and scheduled-time show-up on the Performance tab.
On this page
Two places show how your webinars perform: the Overview page for the whole workspace, and the Performance tab of each webinar. Both count published sessions only. Draft previews are not tracked.
Overview
Overview in the sidebar shows the workspace for the period you pick (Last 7 days, Last 30 days, Last 90 days or All time):
| KPI | What it counts |
|---|---|
| Sessions | Visits that started the webinar |
| Participants | People watching, counting shared screens |
| Total engagement | Time watched across everyone: engaged time × participants |
| Avg engaged time | How long a typical visitor stays, per started session |
| Completion | Visitors who reached the last slide |
| Questions answered | Questions answered live, and how many wait in your Inbox |
| Leads | Visitors who left their email |
Below are an Activity chart per day (sessions, participants, engaged minutes or credit spend) and two ranked lists: Top webinars by engagement and Top webinars by participants.
The Performance tab
Open a webinar to land on its Performance tab. Filter by Version (one published version or All versions) and by Period.
The KPIs are Sessions, Completion, Avg engaged time, Total engagement and Leads, followed by the daily activity chart.
Drop-off per slide
One bar per slide, showing the participants who watched it to the end. The three biggest drops are highlighted, so you can see where people leave. Hover a bar for:
- Sessions reaching it
- Change from previous
- Avg time on slide
- Questions asked on that slide
Click a bar to open that slide in the slides editor. Slides are matched across versions. Faded bars are slides no longer in the deck.
Scheduled times
For webinars with scheduled sessions, a Scheduled times card shows the Show-up rate over past times, and a table with each time's Registered, Attended and Show-up, plus a link to its session.
Recent sessions
The last sessions of this webinar. All sessions opens the Sessions list filtered to it.
Read more
- Where visitors come from and where they convert: Funnel tab.
- Who the engaged visitors are: Leads and lead scoring.