Emails to attendees
Registration reminders, follow-up emails after a session, sender identities, templates and unsubscribe.
On this page
Webinaric sends emails to attendees for you: reminders for people who registered for a scheduled time, and follow-ups after a session. Emails only go to people who gave their email in the lobby. Every automated email has an unsubscribe link.
Reminder emails
With Scheduled times on, the webinar's Settings get a Reminder emails section. Each email has its own switch and template. All four are on by default.
| When it is sent | |
|---|---|
| Confirmation | Right after registering. Includes a calendar invite (.ics attachment), Add to Google Calendar and Add to Outlook links, and the invite link. |
| Reminder | 1 day before by default. Choose from 2 hours to 2 days before. Skipped for people who register after it would go out. |
| Starting soon | 15 minutes before by default, with the join link. Choose from 5 minutes to 1 hour before. |
| Missed | After the session, to registrants who never joined. Offers another time, and Start now when it's on. |
Follow-up emails
The webinar's Settings also have a Follow-up emails section. Both emails are off until you turn them on:
- After the webinar: thanks participants who reached the end and links back to the final Q&A.
- If they leave early: sent when a session goes quiet before the end, with a link to pick up where they left off.
For each one, choose when to Send: from immediately to after 24 hours (default: after 1 hour). The links take people back into their own session, which stays open for a limited time after it goes quiet.
Templates and variables
Click Edit template to change the subject and message. Messages are Markdown (**bold**, [link text](url), lists) with variables in double braces. Preview shows the email with sample values, and Reset to default restores the original.
Common variables:
- All emails:
{{firstName}},{{name}},{{webinarTitle}},{{orgName}} - Reminder emails:
{{startsAt}},{{duration}},{{joinUrl}},{{moveUrl}},{{cancelUrl}}, and{{inviteUrl}},{{googleCalendarUrl}},{{outlookCalendarUrl}}in the confirmation - Follow-up emails:
{{rejoinUrl}},{{lobbyUrl}},{{accessCode}},{{qaHoursLeft}}, and the webinar's offers as{{#each offers}} … {{/each}}
The editor lists every variable available in each template.
Senders
Settings → Emails → Senders controls who your emails come from and where replies go. Click Add sender and set a Sender name and an optional Reply address. Webinaric emails the reply address a link to confirm it. Replies go nowhere until it's confirmed.
Webinars use the default sender. To use another, pick it under Send as in the webinar's reminder or follow-up settings. Use Make default on a sender to change the default.
Answer email
When you answer a question from the Inbox, the email starts from the Answer email template in Settings → Emails. You can still edit it before sending. Replies come back to you.
Unsubscribe and consent
- The lobby tells visitors what you will email them, based on which emails are on.
- Unsubscribing is one click, and mail apps' built-in unsubscribe works too.
- An unsubscribed address gets no more automated emails (reminders and follow-ups) from any webinar in the workspace. Answers you send from the Inbox still reach them.
- Unsubscribed leads are marked Unsubscribed under Leads.