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Access codes

Limit who can join a webinar with a shared code you send with your invitations.

On this page

An access code limits who can join a webinar. You set one shared code and send it with your invitations. The lobby asks for it before anyone can join. It isn't a password: you can see it in the settings, and everyone you invite uses the same code.

The lobby and the embed stay public. The code only protects joining.

Set a code

Open the webinar's Settings and find Access code:

  • Type a code, or click Generate for a random six-character code without look-alike characters.
  • Copy code copies it.
  • Copy link with code copies the lobby link with the code included (?code=…). This button needs a published webinar.

Leave the field empty to let anyone with the link join. Changes apply right away, without publishing. Webinars with a code show a lock in the webinar list.

What visitors see

The lobby shows an Access code field with the hint "This webinar requires an access code. You'll find it in your invitation." Matching ignores case and spaces at either end.

A link with ?code= fills in the field and then removes the code from the address bar. Registering for a scheduled time also needs the code.

Repeated wrong attempts are briefly blocked. The visitor sees "Too many attempts. Try again in a few minutes."

People who are already in don't need the code again:

  • Rejoin links in follow-up emails.
  • The personal links registrants get for a scheduled time.
  • Sessions you open from the dashboard.

Put the code in your emails

Follow-up email templates can include the code with {{accessCode}}. It is empty when the webinar has no code. See Emails to attendees.