Core concepts

A few ideas run through the whole product: where your work lives, how a draft becomes a live webinar, what counts as a session or a lead, and what you pay for.

Organization, workspace and members

Your organization is your account. It holds your members, billing and credits. Your work lives in a workspace inside it: webinars, personas, knowledge bases, sessions, leads and the Inbox. A new organization starts with one workspace. On the Agency plan you can add one per client: see Workspaces.

Members are the people you invite. Owners and admins manage members and organization settings; members build webinars and answer questions. See Organization and members.

Drafts and published versions

You always edit a draft. Changes to slides, scripts, personas, knowledge bases and webinar settings save as you go but don't reach attendees yet.

When you click Publish, Webinaric creates a version: an immutable snapshot of the draft, numbered v1, v2 and so on. The public lobby always uses the latest version. The webinar header shows Live · v3, and Unpublished changes when the draft has moved on.

A version holds its own copy of everything it needs, including the personas and knowledge bases as they were when you published. So editing a knowledge base or a persona changes nothing for attendees until you publish the webinars that use it again.

Some settings are live and apply right away, without publishing: the access code, the schedule and tracking.

Rollback

Rollback lists your published versions. Pick one and choose:

• Make current publishes that version again as a new version. New sessions use it right away; your draft is not changed.
• Restore draft replaces your draft (webinar settings, slides and scripts) with that version. Personas and knowledge bases keep their current contents. Nothing is published.

Preview sessions

Open session → Draft preview runs the current draft in a new tab, so you can check it before publishing. Latest published opens a session of the live version. Draft previews are free and aren't recorded in your analytics. See Preview and publish.

Sessions and leads

A session is one run of a published webinar. Every visit from the lobby is a session. It records how far the attendee watched, the questions they asked and the polls they answered. See Sessions.

A lead is a person, identified by the email they gave in the lobby. One lead can have several sessions and registrations. Leads are scored hot, warm or cold, and carry their questions and campaign source. Whether the lobby asks for an email is your lead capture setting. See Leads and lead scoring.

Credits and engaged minutes

Webinaric is priced on engagement, not seats. You pay for engaged minutes: the minutes real attendees spend in sessions. The precise definition is 1 credit per participant minute.

Credits also cover AI authoring, such as describing slides, generating scripts and FAQ entries, and rendering audio. Draft previews and sample webinar sessions don't use credits.

Your balance and usage are under Billing. See Credits and billing.